Dedicated to Our Patients

We empower patients and are dedicated to helping restore active lifestyles.

Office Information: About Your Visit

Orthopedic Affiliates is a practice of Board Certified Orthopedic Surgeons, Orthopedic Physician Assistants, and a dedicated support staff. Orthopedic Affiliates has been providing services to the Emerson Hospital Community for more than 30 years. All of our physicians are fellowship trained and have extensive experience in sports medicine, joint care, joint replacement, fracture care and the management of orthopedic conditions and diseases.

Emergencies

In the event of a life-threatening emergency, it is best to call 911 or your local emergency access number immediately.

Non Life Threatening Emergencies

During normal business hours, please call our office at 978-369-5391. Depending on the nature of the problem, one of the physician assistants or nurses may speak with you to gather more information. We are often able to see a patient for an urgent issue the same day or within 24 hours. After normal business hours, our office phone is forwarded to our answering service. The on-call Physician or Physician Assistant will respond to urgent calls from current patients. Medications will not be refilled after hours or on weekends.

Insurance Information

We accept most major insurance plans.

Appointments

Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.

Fees & Payments

We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept Master Card, Visa, American Express and Discover, cash and check for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.

Prescriptions & Renewals

Please request all prescriptions and authorizations during our regular office hours, when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances.